The Income Tax department has made history with a quantum jump in the e-filing of Income–Tax Returns (ITRs) with an all time high record of 49 lakh 29 thousand and 121 ITRs filed in a single day on 31st August 2019. This has perhaps created a history as the tax administration nowhere in the world has achieved such huge online e-filing ITRs in a single day and that too so smoothly; with the IT department actively interacting with taxpayers on social media to help them resolve their grievances and e-filing related queries and getting accolades in return.
The Central Board of Direct Taxes (CBDT) on September 1 releasing the data on e-filing of ITRs for which last date of submission was 31st August 2019 said that this is a remarkable achievement as taxpayers are experiencing a whole new facet of the I-T department which is not only taxpayers’ friendly but also is of a facilitator providing informational assistance with the pre-filled forms and handholding e-filers besides being proactively responsive on social media to help and guide taxpayers.
CBDT said that setting new records in e-filing on 31st Aug 2019, the peak filing rate per second was at 196 ITRs and peak filing rate per minute was at 7447 ITRs while peak filing rate per hour was at 3,87,571 ITRs. The Information Security team of IT department thwarted over 2205 malicious attacks on the website aimed at disrupting services in the peak period.